Privacy Policy

Account Information

When you create an account, we collect your name, email address, phone number, and billing information. This information is necessary to provide our services and process payments.

Usage Data

We collect information about how you use our platform, including conversation logs, AI agent configurations, and performance metrics. This helps us improve our services and provide better AI responses.

Communication Data

Our platform processes voice calls, text messages, and chat conversations to provide AI agent services. We store this data securely and use it only for service delivery and improvement.

• Provide and maintain our AI conversation services
• Process payments and manage your account
• Improve our AI models and service quality
• Send you service updates and important notifications
• Comply with legal obligations and prevent fraud

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all communications
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Data stored in secure, compliant facilities

When you opt in to receive SayConvo text messages, we may collect your mobile phone number, consent status, consent timestamp, consent source, messaging preferences, and related records needed to operate and document the SayConvo messaging program.

No mobile information will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be provided to third parties for their own marketing.

SayConvo may use service providers, including telecommunications and hosting providers, solely as necessary to deliver, secure, maintain, analyze, or support the messaging program. These providers may process mobile information only to provide services to SayConvo and not for their own marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. View the SayConvo SMS Terms.

We do not sell or rent your personal information. We may share data with:

• AI model providers (OpenAI, Google) as necessary for service delivery
• Payment processors for billing purposes
• Law enforcement when required by legal obligations

All third parties are bound by strict data processing agreements and security requirements.

These sharing provisions do not extend to mobile phone numbers collected for SMS, SMS opt-in information, SMS consent, or text-messaging originator data. See the "SMS and Mobile Information" section above for specific mobile data handling.

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of non-essential communications
• Port your data to another service

We may update this privacy policy from time to time. When we make significant changes, we will notify you by email and post a notice on our platform. Your continued use of SayConvo after such changes constitutes acceptance of the new policy.

If you have any questions about this privacy policy or our data practices, please contact us: